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Testimonials
"I could immediately tell on the telephone, that he knew his
stuff and that we would be able to work together."
 Its not often that I put pen to paper to thank a company however
I wanted to write a quick note to thank you for the way you have
responded to our needs on the recent project.
From the first time I contacted you I found your service both
personable and professional, and this has continued throughout
the project. Whenever I have needed additional support or
assistance it has been provided extremely quickly and very
competently.
Your guidance and input into the design of our database has
resulted in a very usable system that has exceeded my
expectations.
I look forward to working with you on future projects and
developments when they arise.
Yours sincerely
Dan Batley
BSkyB Group Security
BSkyB
 I am hearing great things about the new BBB, and really want to
thank you for all your help and perseverance with getting it
into such great shape.
It has been harder than I had hoped, partly because
the scope
grew when we realized just how good you could make this, but
also because of our own IT controls, however I am pleased to say
I think we are virtually there!!!
Thank you once again, and if you need any references or
recommendations, then we would be glad to assist, most certainly
if there are any other projects we hear about needing your
skills I would have no hesitation in recommending you for the
job.
Simon Malek-Jahanian
Operations Financial Controller
UK & Ireland
HITACHI DATA SYSTEMS LIMITED
 Having spent some time looking for someone who understood the
challenges of MS Access, we commissioned Paul to build a new
booking database for our specialist ski company, Ski 2.
The brief was to create a bespoke booking system to deal with
all the intricacies of our ski programme, with clients arriving
on a choice of 40 flights a day, on any day of the week and to
stay for periods of between 2 and 14 nights!
Paul dealt calmly with the task, working with us to understand
exactly what we wanted.
What however particularly impressed me, was his ability to
explain things in plain English and not (as most other
programmers I had spoken to) in ‘techno-speak’. There are lots
of computer professionals out there who assume that all their
clients know as much about computer programmes as they do – Paul
is not one of those and his approach has been refreshing.
We will be using Paul again to further develop the system he has
built for us.
Roger Walker
Roger Walker Travel
 We
have worked for around 3 years with Comcraft. They designed
a bespoke database for us, installed it and then supported
it on-going. Throughout the whole process, which continues
today, Comcraft have been professional, effective and
courteous. They have a talent for making things
understandable for “non-techies” and helping you to get out
of the system just what you intended and more. They have
always responded quickly to queries and come up with
creative and successful solutions. We cannot recommend them
highly enough.
John Shipman
Operations Director
Military Medical Personnel
 We are a large therapy and training organisation and we are
happy to write and commend Paul Harrold and Comcraft for the
work he is doing for us in relation to our database systems.
We have complex internal processes requiring effective IT
back-up including the integration of different functions – e.g.
access to our services, timetabling, finance and fundraising. We
have Access databases for both service delivery and our training
programme. We were introduced to Paul as an ancillary consultant
in 2007 at a point when a necessary overhaul of our existing
service database had run into difficulties, and he was primarily
instrumental in bringing the process back on track. Since then
he has become our regular consultant, both advising us on
database strategy and initiating and executing the step-by step
overhaul, development and maintenance of both databases.
We have been very impressed by the way Paul has been able to
come in and work with databases of which he was not the original
designer or consultant. We have benefited from his expertise
with Access, his ability to listen to internal personnel and
work with our human systems, the creative solutions he has found
to design problems, and his provision of ‘user friendly’ tools
to help us day-to-day.
Last, but not least, we have appreciated Paul’s indefatigable
patience, good humour and efficiency in dealing with our needs,
requests and, sometimes, ‘cries for help’. .
Lesley Murdin (Chief Executive)
Mary Anne Coate (Internal database Consultant)
WPF Counselling and Psychotherapy
 Just a few lines to say how
pleased I am with the database you designed for us at
Actionline. The ease in how it works and the transparency of how
the information is shown has made life a lot easier for us.
I also appreciate your always being available when I have any
queries and your speed and efficiency in dealing with any
updates I have needed to be installed.
Karl Clark
Distribution and Merchandising Manager
Actionline (Hamerville Magazines Limited)
 About a year ago I had a requirement for a fairly simple
database to use as a basic CRM. I had a rough idea of what I
wanted in the back of my mind when I contacted Comcraft.
After a few telephone discussions with Paul the database swiftly
developed - his suggestions were the making of this tool!
Without his immediate understanding and grasp of what I wanted I
would probably still be floundering now.
There were a couple of beta versions before the final product was
delivered - by email - and the final version has been of great
benefit to me personally and my company in particular - no
customer escapes now!
If anybody out there
wants a good job without a lot of bother attached I would
suggest they beat a path to Paul's door...hurry up before the
rest of the business community hear about this guy!
Geoff Fisher
Sales Manager
Antony Rowe Limited
 Having set up in business six years ago, it recently became
apparent that running the business using Microsoft Outlook was
not sufficient in a growing company.
I therefore set about finding a database expert, and Paul
Harrold came top of the website search engine.
I could immediately tell on the telephone, that he knew his
stuff and that we would be able to work together.
Paul has succeeded in designing a custom-built Access database,
which is extremely efficient and enables me to determine, sales
and profit at the touch of a button as well as sales by
salesperson, orders placed within certain date boundaries and a
multitude of other searches.
We are able to invoice, print labels and produce text messages
all from the same template with ease.
I have been
extremely impressed and satisfied with Paul, his approach to his
work, his perfectionism and the results that these attributes
have produced. The database that he has designed and built, and
still continues to adapt as my business grows, has made my
business far more efficient, and thus made it easier and quicker
to obtain the end result.
I would not
hesitate in recommending Paul Harrold. He is an extremely
likeable person, and he works in a professional and proficient
way. His understanding of the different requirements of my
business is very impressive, and his adaption of knowledge in
databases has resulted in a very satisfied customer.
I would be very happy to discuss this further with any
prospective clients of Paul.
Stephen Slade
Partner
Smooch Rings
 I am writing to commend Comcraft, notably Paul Harrold, for
the excellent service that was recently provided to our School’s
database system.
We had been having major errors with our system for the past
year. Upon asking for Comcraft’s advice the initiated a split-
database which has now provided the School with an efficient
reporting procedure.
They have also provided on-line back-up advice for any further
queries we have had and we are looking to have Comcraft
redevelop the database for us in the near future
We can highly recommend Comcraft as being helpful, efficient and
a company that deserves to do well.
Well done and keep up the good work
Carol J Broom
Data for Learning
The James Hornsby High School
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