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TestimonialsWe are a large therapy and training organisation and we are happy to write and commend Paul Harrold and Comcraft for the work he is doing for us in relation to our database systems. We have complex internal processes requiring effective IT back-up including the integration of different functions – e.g. access to our services, timetabling, finance and fundraising. We have Access databases for both service delivery and our training programme. We were introduced to Paul as an ancillary consultant in 2007 at a point when a necessary overhaul of our existing service database had run into difficulties, and he was primarily instrumental in bringing the process back on track. Since then he has become our regular consultant, both advising us on database strategy and initiating and executing the step-by step overhaul, development and maintenance of both databases. We have been very impressed by the way Paul has been able to come in and work with databases of which he was not the original designer or consultant. We have benefited from his expertise with Access, his ability to listen to internal personnel and work with our human systems, the creative solutions he has found to design problems, and his provision of ‘user friendly’ tools to help us day-to-day. Last, but not least, we have appreciated Paul’s indefatigable patience, good humour and efficiency in dealing with our needs, requests and, sometimes, ‘cries for help’. . Lesley Murdin (Chief Executive) Mary Anne Coate (Internal database Consultant) WPF Counselling and Psychotherapy Just a few lines to say how pleased I am with the database you designed for us at Actionline. The ease in how it works and the transparency of how the information is shown has made life a lot easier for us. I also appreciate your always being available when I have any queries and your speed and efficiency in dealing with any updates I have needed to be installed. Karl Clark Distribution and Merchandising Manager Actionline (Hamerville Magazines Limited) About a year ago I had a requirement for a fairly simple database to use as a basic CRM. I had a rough idea of what I wanted in the back of my mind when I contacted Comcraft. After a few telephone discussions with Paul the database swiftly developed - his suggestions were the making of this tool! Without his immediate understanding and grasp of what I wanted I would probably still be floundering now. There were a couple of beta versions before the final product was delivered - by email - and the final version has been of great benefit to me personally and my company in particular - no customer escapes now! If anybody out there wants a good job without a lot of bother attached I would suggest they beat a path to Paul's door...hurry up before the rest of the business community hear about this guy! Geoff Fisher Sales Manager Antony Rowe Limited Having set up in business six years ago, it recently became apparent that running the business using Microsoft Outlook was not sufficient in a growing company. I therefore set about finding a database expert, and Paul Harrold came top of the website search engine. I could immediately tell on the telephone, that he knew his stuff and that we would be able to work together. Paul has succeeded in designing a custom-built Access database, which is extremely efficient and enables me to determine, sales and profit at the touch of a button as well as sales by salesperson, orders placed within certain date boundaries and a multitude of other searches. We are able to invoice, print labels and produce text messages all from the same template with ease. I have been extremely impressed and satisfied with Paul, his approach to his work, his perfectionism and the results that these attributes have produced. The database that he has designed and built, and still continues to adapt as my business grows, has made my business far more efficient, and thus made it easier and quicker to obtain the end result. I would not hesitate in recommending Paul Harrold. He is an extremely likeable person, and he works in a professional and proficient way. His understanding of the different requirements of my business is very impressive, and his adaption of knowledge in databases has resulted in a very satisfied customer. I would be very happy to discuss this further with any prospective clients of Paul. Stephen Slade Partner Smooch Rings I am writing to commend Comcraft, notably Paul Harrold, for the excellent service that was recently provided to our School’s database system. We had been having major errors with our system for the past year. Upon asking for Comcraft’s advice the initiated a split- database which has now provided the School with an efficient reporting procedure. They have also provided on-line back-up advice for any further queries we have had and we are looking to have Comcraft redevelop the database for us in the near future We can highly recommend Comcraft as being helpful, efficient and a company that deserves to do well. Well done and keep up the good work Carol J Broom Data for Learning The James Hornsby High School |
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